Refund policy

At our clothing store, we strive to provide the best possible customer experience. To ensure that you are fully satisfied with your T-shirt purchase, we have a clear T-shirt policy in place:

  1. Returns and Exchanges: We offer a hassle-free return and exchange policy for T-shirts. If you are not completely satisfied with your purchase, you can return or exchange the T-shirt within a specified time frame, provided it is in its original condition with tags attached.

  2. Size Guide: To make sure you choose the right size, we provide a size guide for each T-shirt. Please refer to the size guide before making a purchase to ensure the perfect fit. If you still have questions about sizing, our customer service team by email ninetyfiveshop@outlook.com is always available to assist you.

  3. Quality Assurance: We take pride in the quality of our T-shirts. Each T-shirt goes through a rigorous quality control process to ensure that it meets our high standards. If you encounter any issues with the quality of your T-shirt, please contact our customer service team, and we will resolve the matter promptly. Just type in the subject Customer Service - T-shirt Problem.

  4. Care Instructions: It's important to follow the care instructions provided with your T-shirt to maintain its quality and longevity. These instructions may include information on washing, drying, and ironing. Failure to follow care instructions may void any warranty or return/exchange policy.

  5. Pricing and Discounts: Our T-shirt prices are competitive and reflect the quality and design of our products. We occasionally offer discounts and promotions, so make sure to check our website or subscribe to our newsletter to stay informed about any ongoing sales or opportunities to save.

Please note that our T-shirt policy may be subject to change. It's always a good idea to review the policy at the time of purchase or contact our customer service team for any specific questions or concerns you may have.

 

When it comes to our T-shirt store's refund policy, we strive to ensure customer satisfaction and provide a fair and transparent process. Here are the key details of our refund policy.

  1. Eligibility: To be eligible for a refund, the T-shirt must be returned within a specified time frame, typically within 30 days. The T-shirt should be in its original condition, unworn, unwashed, and with all tags and labels intact.

  2. Refund Options: We offer two main options for refunds: a full refund or store credit. The choice between the two depends on the customer's preference and availability.

  3. Process: To initiate a refund, please reach out to our customer service team either by phone or email. They will guide you through the returns process, including providing you with a return shipping label if applicable.

  4. Return Shipping: In some cases, return shipping costs may be the responsibility of the customer. Please refer to our website or contact our customer service team for specific details regarding return shipping.

  5. Exceptions: Please note that certain items may be non-refundable or subject to different return policies, such as personalized or custom-made T-shirts. It's important to review the specific details for such items before making a purchase.

We value our customers' satisfaction and aim to process refunds as quickly as possible once the returned item is received and inspected. Please allow a few business days for the refund to be processed and reflected in your account.

For further information and any updates to our refund policy, please refer to our website or contact our customer service team directly.